Ctrl keys both not working on laptop
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                    elberto_2001
    
        
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                            Sep  2, 2020 at 04:41 AM
                        
HelpiOS Posts 17775 Status Moderator - Sep 3, 2020 at 05:33 PM
        HelpiOS Posts 17775 Status Moderator - Sep 3, 2020 at 05:33 PM
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                    saurabh2033
    
        
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Sep 3, 2020 at 03:48 AM
    Sep 3, 2020 at 03:48 AM
                        
                    Hello,
It looks like there is a problem with the keyboard, sometimes it happens that both the key didn't work.
            It looks like there is a problem with the keyboard, sometimes it happens that both the key didn't work.
                
        
                    elberto_2001
    
        
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Sep 3, 2020 at 04:32 AM
Sep 3, 2020 at 04:32 AM
    I think it is too coincidental that the issue happened right after a major upgrade. I don't think it is the physical keyboard.
    
     
        
    
    
        
    
    
    
Sep 3, 2020 at 04:26 AM
I have since used keyboard test online http://en.key-test.ru/ and the ctrl keys are not registering
Updated on Sep 3, 2020 at 05:34 PM
Click the arrow next to Keyboards, then right-click on your laptop's keyboard driver. Choose Uninstall device, and restart your laptop once the driver uninstalled.