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Keyboard stops working whenever I press Shift or Ctrl key

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Helpmykeyboard - Updated on Jun 7, 2021 at 09:30 AM
Bob Dijks Posts 1474 Registration date Friday April 3, 2015 Status Administrator Last seen August 30, 2022   - Jun 9, 2021 at 10:27 PM
Hello,

So I have got this problem where whenever I press the Shift, Ctrl, or alt key my keyboard stops responding or starts malfunctioning. I have to restart my laptop to get the keyboard working again. I have reinstalled the keyboard drivers and even reinstalled windows but nothing has worked. Is this a hardware fault or a software one? Please help

System Configuration: Windows / Chrome 91.0.4472.77
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Bob Dijks Posts 1474 Registration date Friday April 3, 2015 Status Administrator Last seen August 30, 2022   323
Jun 9, 2021 at 10:27 PM
Hello,

Have you tried searching on the website of the manufacturer of your laptop? There is a chance they have drivers available that could fix the problems.

It can also be hardware related of course, or perhaps there is too much dirt and dust behind the keys of your keyboard. Another possible solution could be the one we mention in this article.

Regards.

Bob

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