Previous Topic Next Topic

Connecting modem problem

Closed
markabrahamsanchez Posts 1 Registration date Tuesday November 3, 2020 Status Member Last seen November 3, 2020 - Nov 3, 2020 at 08:01 AM
HelpiOS Posts 15569 Registration date Friday October 30, 2015 Status Moderator Last seen July 2, 2026 - Nov 3, 2020 at 08:39 AM
Hello,

we bought PLDT HOME PREPAID WIFI ADVANCE CAT6 MODEL, we use it for almost two weeks already and on Nov. 1, 10 pm the wifi connection has gone and we cannot connect it and when we connect the notification say "connection to(modem) time out.connection failed". but why my laptop using UTP cable has an internet and the wifi of my laptop cannot connect to the modem and other cell phones.

1 response

Answer 1 / 1
HelpiOS Posts 15569 Registration date Friday October 30, 2015 Status Moderator Last seen July 2, 2026 1,880
Nov 3, 2020 at 08:39 AM
Hi,

Reboot the modem to try to re-establish the WiFi connection. If your modem's signal indicator is blinking red, press the "Reset" button for at least 10 seconds to reset the modem.

Similar discussions

Airtel modem is not working
kwesibaah92 -
Ratnendra_Ashok -

1 response
Airtel braodband connection not working
preci -
Achari -

2 responses
Reset call barring
niettieham -
Ambucias -

1 response
code recovery
jman189 -
Ambucias -

1 response
I want to recover deleted text messages from my sim card
kenny123a -
sudip -

2 responses
sms recovery
saroj -
bionik -

3 responses