I have the same problem, can you give me the advice to solve it.

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hillfamtran - 29 Nov 2020 à 09:29
 Mar - 23 Aug 2022 à 12:22
Hello, I got the violation in fews months. Now it've been "Reviewing your infomation may take longer than usual"
This account really important to me with persional data. but i've not solved it yet, help me.!


System Configuration: Windows / Chrome 86.0.4240.198

1 response

HelpiOS Posts 15568 Registration date Friday 30 October 2015 Status Moderator Last seen 30 June 2026 1,880
29 Nov 2020 à 13:54
Hi,

Have you submitted the documents requested by Facebook to confirm your identity? If yes, you must wait until they've completed the review process to get your account back.

Facebook may take several weeks to a few months to review your documents, that's why you get this message, and there's no way to speed up the review process.
hillfamtran94 Posts 3 Registration date Sunday 29 November 2020 Status Member Last seen 15 December 2020 1
30 Nov 2020 à 10:05
I coundn't submitted the documents requested by Facebook to confirm my identity, it need to be login to submit right? But my account have been lock, so I tried but how to submit in this situation? Pls help me!
And it says:
"Your information couldn't be submitted
Log in to your account to get back on Facebook, or to see further instructions."
hillfamtran94 Posts 3 Registration date Sunday 29 November 2020 Status Member Last seen 15 December 2020 1 > HelpiOS Posts 15568 Registration date Friday 30 October 2015 Status Moderator Last seen 30 June 2026
10 Dec 2020 à 03:03
The other form get the same problem.
It also said "Your information couldn't be submitted
Log in to your account to get back on Facebook, or to see further instructions."
I don't understand, Can you give me more clue.