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Tiktok search and posting feature not working.

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LpsPride - Dec 4, 2020 at 05:36 PM
HelpiOS Posts 17746 Status Moderator - Dec 5, 2020 at 06:07 AM
Hello, The tiktok search and posting feature isn’t working. Come to think of it neither does my follow feature. Being 13 I should be able to do all these things. I’ve already sent multiple complaints to tiktok but I’ve had no response. Can someone please help me?


System Configuration: iPhone / Safari 14.0.1

2 responses

Answer 1 / 2
HelpiOS Posts 17746 Status Moderator 1,878
Dec 5, 2020 at 06:07 AM
Hi,

First of all try restarting your device. If this doesn't work, log out from the TikTok app and go to Settings > Applications > TikTok > Storage. Choose Clear cache and Clear data.

Uninstall TikTok and reinstall it again. Now try logging in to the app. If the problem persists, try connecting to WiFi instead of cellular data and make sure the date and time are set correctly.

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