Facebook messenger notification

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Razzorr Posts 1 Registration date Tuesday December 8, 2020 Status Member Last seen December 8, 2020 - Dec 8, 2020 at 02:39 PM
HelpiOS Posts 13027 Registration date Friday October 30, 2015 Status Moderator Last seen November 27, 2022 - Dec 9, 2020 at 06:39 AM
Hello,

I got a notification from facebook messenger saying that: send a message to:“xy person” cannotopen messenger app, because an error has occured.

Do you know what does it mean and why is it sending this message? Before i never got this kind of notifications.

Thanks for the answer!

1 reply

HelpiOS Posts 13027 Registration date Friday October 30, 2015 Status Moderator Last seen November 27, 2022 1,862
Updated on Dec 9, 2020 at 06:39 AM
Hi,

If Messenger is open, close it even if it is open in the background. Next, open your phone's settings and go to Applications > Messenger > Storage. Choose Clear cache.

If the problem persists, check if Messenger is up to date and try restarting your phone.
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