Cannot Promote Story

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Alex1997_9808 Posts 1 Registration date Friday February 26, 2021 Status Member Last seen February 26, 2021 - Feb 26, 2021 at 12:25 AM
David Webb Posts 3177 Registration date Monday November 25, 2019 Status Administrator Last seen May 15, 2023 - Feb 26, 2021 at 03:50 AM

Hi Alex here,
I'm getting this error (you maybe unable to promote a story for a few reasons) my insta posts are getting promoted can anyone help why I'm getting this error as I haven't used any camera filter anything

Please help
Thank you in advance

https://img-16.ccm2.net/25XKTko0qKbMrNh0Lrnr8W4DAEQ=/a590a8debfb145f39b2967e95cc05bb4/tmp/IMG-20210225-WA0200.jpg

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1 response

Answer 1 / 1

David Webb Posts 3177 Registration date Monday November 25, 2019 Status Administrator Last seen May 15, 2023 6,926
Feb 26, 2021 at 03:50 AM

Hello, try contacting Instagram support. You could also try promoting a more recent story if the story was created a while ago. Check to see if your story doesn't violate any rights (music / video etc). And check if you haven't used certain camera effects.

Regards

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