Dell Inspirion 1721 Laptop won't turn on [Solved/Closed]

Kitty - Jun 23, 2009 at 10:46 AM - Latest reply:  ballhair
- Aug 12, 2010 at 04:03 PM
Hello,

Last night I went to turn on my laptop and it won't turn on.

It starts to turn on, the power light/HD light goes on, then makes a CHINK sound and shuts off and the battery light flashes. I have it always plugged into the wall.

I tried to take the back off to clean, but cannot get to the fan area to check that.

I have in the past used it on my bed a lot and it has gotten really hot, did I fry it? I really don't want to spend $150 on a new battery just to test it. Any other suggestions I can try? I did just recently move all my photos to my external HD but didn't get to my doc's yet, IF it IS dead, can I get to that info anymore or am I SOL?

Any help is appreciated, thank you!
See more 

26 replies

Best answer
38
Thank you
Vostro 1700 just shut off last night - power adapter supply light goes out when plugged into laptop - must unplug from 120v supply to reset it - tried different power adapter and battey this morning - same problem - seems like a short of some kind - any ideas? - Thnaks.

Thank you, HDSOxford 38

Something to say? Add comment

CCM has helped 1701 users this month

16
Thank you
It's the motherboard. I ran into the same problem. My friend have the same laptop and so I used his laptop to test out the hardware ...everything worked just fine except the motherboard. I bought the board from ebay and ...it's work perfectly now. I guess it's just the video card but since it's built-in Video so we need the motherboard.
11
Thank you
how do you no if the mother board bad or video card bad
Seall Technical Compuers - Nov 12, 2009 at 01:37 AM
9
Thank you
Alright guys and girls here is the deal. I had a customer that had a Inspirion 1721 and I replaced almost everything on the computer including the mother board. Here was the problem...... THE PROCESSOR. Even with the new board in place I still got the boot for one second chink and battery blink. Swapped the processor with a used one laying around the shop and it booted right up. Go online and get a new one there relatively cheap used.
5
Thank you
Hi Kitty, take your battery out, plug in your ac adapter, and then try and turn it on. You dont need the battery if you are plugged in with the charger.

Also, Does the charge light come on when you plug the ac adapter in?
I tried that last night, taking the battery out and just plugging it in, it did the same thing.

The charge light goes on for a second, then off. And the light is on on the power source, which leads me to believe that it's working.... think the power source is dead??
5
Thank you
It seems either your charger is bad, or the motherboard (charging port attached to motherboard). First I would try another charger, maybe a friend has a dell charger? They are fairly cheap as well, 20 to 30 bucks.. But Im thinking the port on the mother board you stick the charger into may be damaged. For this you would need to buy another motherboard, or see if it is repairable by sodering the charging port back to the motherboard. Your hard drive should still be fine, you can get the files off of it by repairing the laptop, or you could even get a 2.5" hard drive usb enclosure, then plug it into another computer.
This is my harddrive, if that helps...

Hard Drive, 160G, Serial Ata 9.5, 5.4, SE080

Thanks :)
Scott Davidson > Kitty - Jul 11, 2009 at 12:23 AM
Hello Kitty,

I was researching the problem with Dell batteries and laptops because I am a computer tech and a customer of mine brought me a dell e1505 with the same problem you described. After doing alot reading (including your posts) I concluded that the DC power jack connector on the motherboard is bad. I'm charging this customer $100 to resolder a brand new connector on to it. My website is www.frontrangecomputing.com. I'm located in Northern Colorado you can view testimonials about me on my website as well. If you need this fixed I would be glad to do it for $100 if you paid for the shipping.

Thanks.
you are a good man,but I think it is his battery gone wrong.he should buy a new battery .
Hi Gage I have I think the same problem on my laptop and suspect it needs a new motherboard as there's no power getting through. How does this portable hard drive device work with your laptop in order to get the info off the hard drive inside the laptop? do you have to take the hard drive out of the laptop?
any help would be appreciated.
many thanks
:S How will u know if its the battery and not the laptop? I thought u can check by taking the battery out and trying to turn it back on with charger in? idk
email me pls grantzadevil@Hotmail.com
2
Thank you
Ok, I had/have the same problem with an Inspiron 9100. I first bought a new battery and a power supply. It didn't help. I bought a new power jack and then apparently couldn't desolder the old jack because my soldering iron wasn't getting hot enough. I ordered a new motherboard and got it yesterday. I replaced it and reassambled the computer. It's doing the exact same thing. Now I'm in for about $400 in replacement parts and it's not working. I'm worried I wasted my time and money and don't want you to do the same thing.
0
Thank you
if it has a nividia video card, you need a new motherboard period. Sme thing has happened to me twice! The nividia video cards are bad. Has happened to Mac users as well. Search on dells blog site.
0
Thank you
To ....Seall Technical Compuers...we had on our shop an inspiron 1721 with the same problem, we change the procesor with a new one, same model, but the problem remain. We thing it's something with the power circuits...the power doesn't go thru...we change everything except the motherboard...don't know if the client will accept a mobo replacement. We'll keep posting.
www.nydatapc.com
GeorgiaWineMaker - Jan 23, 2010 at 09:42 PM
Did you get it going? I have a Dell Insp 1721 and when I press the power button, the power light comes on and it just sits there. I can hear the fan come on some but no screen and no harddrive activity.
Was your laptop exposed in a damp area...outside...or in your car? Mine won't start up after going camping. And it did this last time too. I would suggest waiting a day and trying again, if of course, that is the problem
0
Thank you
I had a similar problem with my Dell Studio 1525 this evening... the battery lamp was on, but the computer just wouldn't turn on after a "Windows is resuming" screen... then I detached the battery and it is working, even though it took more time to load everything... hope it won't give me any additional problems, however, it was useful to find this forum, in case something goes wrong again I'll know what might be the problem :)
0
Thank you
my dell latuide d610 light come on an goes out but when you end on you computer the light stay on an fan run but you can't turn it off is the monintor bad or is my video card bad I just got mother board from ebay an switched the ard drive an video card in the new one the owner said he tested if have problem shipped back
0
Thank you
i had the same problem with my 1721 I called dell and they sent a tech to my house and replaced the motherboard for free and now it works fine
freak troubleshooter - Oct 4, 2009 at 01:54 PM
-1
Thank you
same problem go to a book store and find books on trouble shooting I found mine to be the fans chip had gotten messed up. but now I cant get teh screen on any ideas?