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1 reply
Computertech
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Hello,
Please try the below mentioned steps and see if the problem resolves:
Do reply with results.
Please try the below mentioned steps and see if the problem resolves:
- 1. Connect the AC adapter to a known good power outlet. Check Power LED indicator on AC Adapter with/without plugging into the Notebook.
- 2. If LED on the AC Adapter goes off only after connecting to notebook, the issue is with the motherboard.
- 3. If the AC Adapter LED is ON, then remove external peripherals, battery, AC Adapter and press and hold the power button for 10-15 seconds to drain Flea power.
- 4. Plug in the AC Adapter and battery and check if the computer powers on.
Do reply with results.
I had the same problem with my Dell Inspiron 3537. I called customer care and they said that it's a motherboard problem and that I'll have to replace it. But this thing worked for me right now and I'm so relieved. I had two RAMs in my laptop. I opened the back of my laptop, tried checking the the RAM one by one. Then, I switched the places of RAMs and tried to turn my laptop on. After that, I put them back to their original positions. Somehow, it worked. My laptop started. Hope this helps.