Password

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LEisen - May 20, 2021 at 03:58 PM
 LEisen - May 21, 2021 at 11:25 AM
Every time I try get gmail I have to change my password. I think I have two different sign ones very similar

1 reply

HelpiOS Posts 12843 Registration date Friday October 30, 2015 Status Moderator Last seen October 5, 2022 1,830
May 20, 2021 at 05:23 PM
Hi,

Make sure the Caps Lock and Num Lock keys are activated and deactivated when necessary while you're typing your password. An accidental activation of one of these keys will invalidate your password, as passwords are case sensitive.

Review also your account activity to check for any suspicious activity. To do so, go to the Google account page, select Security and in "Recent security events panel" click on Review security events.
If you suspect something suspicious in your account activity, select No, it wasn't me and follow the instructions to secure your account.

If you keep forgetting your password, take the first letter of each word in a long sentence that you can easily remember and add upper and lower case letters, numbers and symbols. Don't use characters you might forget. However, your password should not be guessable by anyone and should have at least 12 characters long to be strong.

Hope this helps
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Everyday I go into my mail I am told to change my password. I am not forgetting my password. My email address is a little different in some areas. I had this happen a couple of years ago and had to speak with someone.
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