Sorry we don't recognize this email

Report
Posts
1
Registration date
Wednesday October 14, 2020
Status
Member
Last seen
October 14, 2020
-
Posts
9026
Registration date
Friday October 30, 2015
Status
Moderator
Last seen
October 14, 2020
-
Hello,

I can't log into my Yahoo account. I know my email address and password, although Yahoo sign in says 'Sorry, we don't recognize this email.'

I requested my Yahoo ID but it doesn't recognize it. The text sent to my phone said, 'Your yahoo ID is ***'. Yet, when I try to log in with my phone number or Yahoo ID, it is not recognized.

Please help me with any tips or ideas!

1 reply

Posts
9026
Registration date
Friday October 30, 2015
Status
Moderator
Last seen
October 14, 2020
891
Hi,

Try sending an email to your Yahoo account and see if you get an error message after a few minutes. If that error message informs you that your account is disabled, try contacting Yahoo to get help. Here is the link to reach Yahoo.

In case you haven't accessed your account for more than 12 months, then it was automatically deleted due to inactivity and in this case, you need to create a new account.
1
Thank you

Glad we were able to help! Love us? Write us a review! Rate CCM

CCM 2942 users have said thank you to us this month