Facebook account recovery problem

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nibble_3560 Posts 1 Registration date Sunday August 1, 2021 Status Member Last seen August 1, 2021 - Aug 1, 2021 at 04:32 PM
David Webb Posts 3176 Registration date Monday November 25, 2019 Status Administrator Last seen October 7, 2021 - Aug 2, 2021 at 04:13 AM
I have a problem with my account recovery. I forgot my password and I don't know my mail password so I try with SMS message. But Facebook didn't receive the message. I try a lot of times and then my Facebook account was blocked by Facebook.I send them message with my ID and they send me a link and password to recovery. But that link did not work, their message: Something went wrong.We are working on it and we'll get it fixed as soon as we can. I wait one week but nothing happened. I am now stuck, I can't recover my Facebook account. Please any suggestion if is possible to find a solution.

1 reply

David Webb Posts 3176 Registration date Monday November 25, 2019 Status Administrator Last seen October 7, 2021 6,933
Aug 2, 2021 at 04:13 AM
Hello, if you haven't received your Facebook Code, have a look at this article which explains what to do.

You can also follow the steps here on the Facebook support page if you created your account with a mobile device.

Regards
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