Issues with shopping/tagging

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pscullywicks Posts 3 Registration date Friday August 6, 2021 Status Member Last seen August 6, 2021 - Aug 6, 2021 at 06:07 PM
HelpiOS Posts 14339 Registration date Friday October 30, 2015 Status Moderator Last seen May 23, 2024 - Aug 8, 2021 at 07:09 AM
Hello,
I've recently been approved for Shopping on Instagram, but it seems to not have worked properly. I can tag in stories, but not posts. No options anywhere to "set up tagging" and shopping isn't an option in setting, yet it shows up on the front page. Picture attached for reference






System Configuration: Android / Firefox 90.0

1 response

HelpiOS Posts 14339 Registration date Friday October 30, 2015 Status Moderator Last seen May 23, 2024 1,885
Aug 8, 2021 at 07:09 AM
Hi,

As you've only been approved recently, perhaps that's why you can't tag in your posts at this time. I suggest you wait a few days, or at least a week.

Also, from Instagram Help Center, it is indicated that you can tag up to 5 products per single-image or video post or 20 products per multi-image post.
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