Tagging products on posts

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pscullywicks Posts 3 Registration date Friday August 6, 2021 Status Member Last seen August 6, 2021 - Aug 6, 2021 at 04:10 AM
pscullywicks Posts 3 Registration date Friday August 6, 2021 Status Member Last seen August 6, 2021 - Aug 6, 2021 at 05:22 AM

Hello,
I'm having trouble tagging products on posts. My account is a business one, it's been approved for shopping and the tagging is working in stories. I can't find the option anywhere and it's doing my head in. Reference picture attached.
Any help would be greatly appreciated

System Configuration: Android / Firefox 90.0

Tagging products on posts
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1 response

Answer 1 / 1

David Webb Posts 3177 Registration date Monday November 25, 2019 Status Administrator Last seen May 15, 2023 6,926
Aug 6, 2021 at 04:43 AM

Hello, if your account has already been approved for Instagram Shopping. Make sure that Tagging is set up for your pro account.

If that still doesn't work, then make sure that you Instagram app is the latest version, and as a final resort - uninstall and reinstall the app and see if that works.

Regards

pscullywicks Posts 3 Registration date Friday August 6, 2021 Status Member Last seen August 6, 2021
Aug 6, 2021 at 05:22 AM

What's the process for setting up tagging? I can't see it anywhere in settings and no google searchs are turning up anything

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