Facebook Security Check - did not input OTP code

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Posts
3
Registration date
Tuesday August 10, 2021
Status
Member
Last seen
August 11, 2021
-
Posts
3
Registration date
Tuesday August 10, 2021
Status
Member
Last seen
August 11, 2021
-
I am facing issue about Facebook security check. I received OTP code but there is no option to input OTP code. Facebook telling "could not send confirmation SMS. Please check the phone number and try again".

But I got the SMS code. Even I can change my account password through mobile phone number.


1 reply

Posts
3179
Registration date
Monday November 25, 2019
Status
Administrator
Last seen
October 7, 2021
6,635
Hello, try logging into to Facebook on a PC (if the above attempt was on a mobile device), or try logging in on a mobile device if this was on a PC.

You may find that the box to enter the code you received appears.

Regards
Posts
3
Registration date
Tuesday August 10, 2021
Status
Member
Last seen
August 11, 2021

I tried both device phone and pc. I also tried with facebook app and facebook lite app. But I failed. I mailed facebook support but didn’t response.

Regards.