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Facebook Security Check - did not input OTP code

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kpranto Posts 3 Registration date Tuesday August 10, 2021 Status Member Last seen August 11, 2021 - Updated on Aug 10, 2021 at 11:55 AM
 Arturo2456 - Mar 21, 2022 at 12:14 PM
I am facing issue about Facebook security check. I received OTP code but there is no option to input OTP code. Facebook telling "could not send confirmation SMS. Please check the phone number and try again".

But I got the SMS code. Even I can change my account password through mobile phone number.


2 responses

Answer 1 / 2
David Webb Posts 3177 Registration date Monday November 25, 2019 Status Administrator Last seen May 15, 2023   6,926
Aug 11, 2021 at 10:35 AM
Hello, try logging into to Facebook on a PC (if the above attempt was on a mobile device), or try logging in on a mobile device if this was on a PC.

You may find that the box to enter the code you received appears.

Regards
kpranto Posts 3 Registration date Tuesday August 10, 2021 Status Member Last seen August 11, 2021 1
Aug 11, 2021 at 10:42 AM
I tried both device phone and pc. I also tried with facebook app and facebook lite app. But I failed. I mailed facebook support but didn’t response.

Regards.

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