Facebook Security Check - did not input OTP code

kpranto
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Tuesday August 10, 2021
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August 11, 2021
- Updated on Aug 10, 2021 at 11:55 AM
 Arturo2456 - Mar 21, 2022 at 12:14 PM
I am facing issue about Facebook security check. I received OTP code but there is no option to input OTP code. Facebook telling "could not send confirmation SMS. Please check the phone number and try again".

But I got the SMS code. Even I can change my account password through mobile phone number.


2 replies

David Webb
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Aug 11, 2021 at 10:35 AM
Hello, try logging into to Facebook on a PC (if the above attempt was on a mobile device), or try logging in on a mobile device if this was on a PC.

You may find that the box to enter the code you received appears.

Regards
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kpranto
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Tuesday August 10, 2021
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Aug 11, 2021 at 10:42 AM
I tried both device phone and pc. I also tried with facebook app and facebook lite app. But I failed. I mailed facebook support but didn’t response.

Regards.
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