FACEBOOK ADS MANAGER - ID HAS BEEN CONFIRMED BUT STILL NOT REFLECTING

Solved/Closed

Ursula2021 Posts 1 Registration date Friday October 22, 2021 Status Member Last seen October 22, 2021 - Oct 22, 2021 at 07:29 AM
HelpiOS Posts 14411 Registration date Friday October 30, 2015 Status Moderator Last seen August 8, 2024 - Oct 20, 2022 at 05:27 PM

Hi CCM Forum,

My FB Ads Manager was deactivated. I noticed that I had to re-confirm my ID if I want to "request a review" I did reconfirm my ID and I got the message from FB stating that it has been confirmed and that there is no other confirmation needed.

However, going back into my Ads Manager, I get this : "
Identity confirmation failed. We're always looking out for the security of our community. Because your identity can't be confirmed, you won't be able to request a review."

Has anyone got any advice for me, please as I really need to get my Ads Manager up and running.

Thanks
Ursula

Identity confirmation failed your access can't be reinstated because too much time has passed since we restricted your account.
We're always looking out for the security of our community. because your identity can't be confirmed, you won't be able to request a review. - Best answers
Identity confirmation failed we're always looking out for the security of our community. because your identity can't be confirmed, you won't be able to request a review. - Best answers
Your access can't be reinstated because too much time has passed since we restricted your account. ✓ - Facebook Forum
We can't recover your account online because there are no other options on file for your account. ✓ - Yahoo Mail Forum
Ms access download - Download - Databases
We limit the number of times you can request security codes in a given amount of time. we have this limit to protect your security. for help accessing your account, learn more, or try again later. - Facebook Forum
Promotions are disabled your account is restricted - Guide

4 responses

Answer 1 / 4

Chris
Feb 11, 2022 at 10:10 AM

Yes. it was already resolved. Just keep on asking for assistance from the support. Even though I already submitted my ID a couple of times, I tried to reach their support through phone, email until they provide me a link where I can send my new valid ID. your ID should be clear in black background..

ghzaoui99 Posts 1 Registration date Monday March 21, 2022 Status Member Last seen March 21, 2022 2
Mar 21, 2022 at 04:23 AM

Hi Chris,
could you send us the form link please

Chris > ghzaoui99 Posts 1 Registration date Monday March 21, 2022 Status Member Last seen March 21, 2022
Mar 21, 2022 at 07:14 AM

I'll get back to you regarding that...... I'll look at my email first if I still have it.

Chris > ghzaoui99 Posts 1 Registration date Monday March 21, 2022 Status Member Last seen March 21, 2022
Updated on Oct 20, 2022 at 05:23 PM

https://www.facebook.com/help/contact/515009838910929

Pls check .. at the bottom part of the page, there is an option where you can send your ID... I talked to support over the phone about this and informed me to take a picture of ID in a black background and not blurry.

Another reference is the email that they sent to me. I took 10 attempts before they were able to approve my sent ID but before that, I already submitted my ID

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