FACEBOOK ADS MANAGER - ID HAS BEEN CONFIRMED BUT STILL NOT REFLECTING
Ursula2021
Chris - Mar 21, 2022 at 07:28 AM
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Chris - Mar 21, 2022 at 07:28 AM
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3 replies
A lot of FB media buyers experienced this kind of issue... Even me and my client experienced this. Even the chat support cant provide us any accurate information why it is " Identity confirmation failed". The last statement that I received from support is that if I received " IDentity confirmation failed" it means that the deactivation is FINAL and can no longer be appealed or reinstated.
Did you solve it ? It makes me feel so bad
Yes. it was already resolved. Just keep on asking for assistance from the support. Even though I already submitted my ID a couple of times, I tried to reach their support through phone, email until they provide me a link where I can send my new valid ID. your ID should be clear in black background..
ghzaoui99
Mar 21, 2022 at 04:23 AM
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Mar 21, 2022 at 04:23 AM
Hi Chris,
could you send us the form link please
could you send us the form link please
Chris
>
ghzaoui99
Mar 21, 2022 at 07:14 AM
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Mar 21, 2022 at 07:14 AM
I'll get back to you regarding that...... I'll look at my email first if I still have it.
Chris
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ghzaoui99
Mar 21, 2022 at 07:28 AM
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Mar 21, 2022 at 07:28 AM
https://www.facebook.com/help/contact/515009838910929
Pls check .. at the bottom part of the page, there is an option where you can send your ID... I talked to support over the phone about this and informed me to take a picture of ID in a black background and not blurry.
Another reference is the email that they sent to me. I took 10 attempts before they were able to approve my sent ID but before that, I already submitted my ID
https://prnt.sc/NV17-_63Lgfq
Pls check .. at the bottom part of the page, there is an option where you can send your ID... I talked to support over the phone about this and informed me to take a picture of ID in a black background and not blurry.
Another reference is the email that they sent to me. I took 10 attempts before they were able to approve my sent ID but before that, I already submitted my ID
https://prnt.sc/NV17-_63Lgfq
Jan 11, 2022 at 07:53 PM