Trying to link a device
Solved/Closed
MurraySobol
-
Dec 2, 2021 at 10:42 AM
HelpiOS Posts 14727 Registration date Friday October 30, 2015 Status Moderator Last seen March 8, 2025 - Dec 2, 2021 at 06:28 PM
HelpiOS Posts 14727 Registration date Friday October 30, 2015 Status Moderator Last seen March 8, 2025 - Dec 2, 2021 at 06:28 PM
Hello,
I have Whatsapp installed on my Android phone and also Whatsapp installed on my Windows 11 64-bit PC.
When I try to "link Device" I am asked for my password; it refuses to accept my password.
I also tried to find the "Reset password" button but can not find it.
Any assistance would be appreciated.
I have Whatsapp installed on my Android phone and also Whatsapp installed on my Windows 11 64-bit PC.
When I try to "link Device" I am asked for my password; it refuses to accept my password.
I also tried to find the "Reset password" button but can not find it.
Any assistance would be appreciated.
System Configuration: Windows / Edge 96.0.1054.41
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2 responses
HelpiOS
Posts
14727
Registration date
Friday October 30, 2015
Status
Moderator
Last seen
March 8, 2025
1,869
Dec 2, 2021 at 10:46 AM
Dec 2, 2021 at 10:46 AM
Hi,
Normally, WhatsApp should ask you to confirm the password of your phone to be able to link a device.
Normally, WhatsApp should ask you to confirm the password of your phone to be able to link a device.
No, Didn't happen! BYW I see you are "HelpiOS"; this is an Android phone; there are some differences between the 2 phones responses.
I DID enter the password to my phone but it rejects it. That password is used in multiple places on my phone with success so I don't think the password is invalid. I believe the password verification is at fault.
Also, this all happened after I installed an update to Whatsapp Beta on my PC.
Another curiosity: I get this message on my PC:
To set up Whatsapp on your computer
1. Open Whatsapp on your phone
2. Tape Menu or Settings and select Linked Devices
3. Join Multi-Device Beta
4. Tap Link a Device and point to your device to this screen to capture the code
After step 2 I am prompted for the password which it never accepts.
Also, I NEVER see step 3: Join Multi-Device Beta
I DID enter the password to my phone but it rejects it. That password is used in multiple places on my phone with success so I don't think the password is invalid. I believe the password verification is at fault.
Also, this all happened after I installed an update to Whatsapp Beta on my PC.
Another curiosity: I get this message on my PC:
To set up Whatsapp on your computer
1. Open Whatsapp on your phone
2. Tape Menu or Settings and select Linked Devices
3. Join Multi-Device Beta
4. Tap Link a Device and point to your device to this screen to capture the code
After step 2 I am prompted for the password which it never accepts.
Also, I NEVER see step 3: Join Multi-Device Beta
Dec 2, 2021 at 06:28 PM