Whatsapp web calling question

Solved/Closed
icantchooseone - 3 Dec 2021 à 01:25
HelpiOS Posts 8473 Registration date Friday 30 October 2015 Status Moderator Last seen 29 July 2026 - 3 Dec 2021 à 08:24
Hello, using beta my 1 laptop shows the call icon, the other doesnt , any ideas ? thank you

i have included a pic with a red block where i see a call icon on my other laptop

https://i.imgur.com/IYjijhV.png

System Configuration: Windows / Chrome 96.0.4664.45
Related:

2 responses

HelpiOS Posts 8473 Registration date Friday 30 October 2015 Status Moderator Last seen 29 July 2026 1,880
3 Dec 2021 à 07:39
Hi,

First of all, check if you're using the latest version of WhatsApp Desktop and you've at least Windows 10 (64-bit) version 1903 or newer.

Also, check if WhatsApp has permission to access the microphone and camera by going to Start Menu > Windows Settings > Privacy.

If everything is fine, try logging off from WhatsApp on both of your laptops and then login only on the laptop on which you don't have the call option.
icantchooseone
3 Dec 2021 à 08:09
hi

thanks , my old laptop in W8.1 so thats why
HelpiOS Posts 8473 Registration date Friday 30 October 2015 Status Moderator Last seen 29 July 2026 1,880 > icantchooseone
3 Dec 2021 à 08:19
Yes - the call feature only works with Windows 10 1903 and newer. You can try to update your laptop to Windows 10 if you need the feature on that laptop too.
icantchooseone
3 Dec 2021 à 08:21
thank you no i dont really need it

WA support could not tell me what you did

thanks
HelpiOS Posts 8473 Registration date Friday 30 October 2015 Status Moderator Last seen 29 July 2026 1,880
3 Dec 2021 à 08:24
All right. Have a great day.