Secure file folder windows app not working

mightymit Posts 1 Registration date Wednesday September 14, 2022 Status Member Last seen September 14, 2022 - Sep 14, 2022 at 10:08 AM
HelpiOS Posts 12828 Registration date Friday October 30, 2015 Status Moderator Last seen September 30, 2022 - Sep 16, 2022 at 07:35 AM

I have used this app before to encrypt and hide a folder on my device but due to an error I had to factory restart my windows without removing all the files

When I downloaded the secure folder app and try to unhide and decrypt the folder no files and folders are showing all is empty

When I open the properties of the folder I still see the size and the number of sub folders which I have hidden before is there any way I can get my data back

 ,,

1 reply

HelpiOS Posts 12828 Registration date Friday October 30, 2015 Status Moderator Last seen September 30, 2022 1,827
Sep 16, 2022 at 07:35 AM

Hi,

Try to start your PC in Safe mode, then you should be able to regain access to your files.

Good luck.


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