IG Music Turning to Static After Posting

Closed
Gingertrail - Sep 16, 2022 at 04:36 PM
 TheDoll - Oct 1, 2022 at 10:41 AM

Hello,

When I add music from the IG library to a video, it turns into static when I post the video.  I uninstalled the app and reinstalled it last night and it seemed to resolve it. But... when I posted a video today it started to do the same thing again.  If I post original audio it's fine.  I've googled the crap out of this and can't seem to find any troubleshooting about this specific issue.

Anyone else having issues with this or a solution?


Macintosh / Chrome 105.0.0.0

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5 responses

InstagramAudioDistort
Sep 17, 2022 at 10:25 PM

Same deal, uploaded videos a few tines and audio gets replaced by distortion, even after reinstalling.

Just a few days ago my videos auto flipped 180 and there was no way to get it to not flip 

Almost done with this app. How do you even report a bug ????

8

For me worked using another device, I usually use mine but got issues, now i tried using my boyfriend’s cellphone and it worked properly. I have no clue how the static noise are triggered but it worked

8

Same here, already for a few weeks. 

Tried reloading app, clearing cache, reinstalling app, rebooting phone, and nothing fixes it.

Though it only happens with long videos (40sec+).

Phone is Huawei P30 on EMUI 12.0.0

No fix so far? 

2

THIS IS HAPPENING TO ME TOO. I've tried reinstalling the app, trying different accounts, trying it on different times and different days. Absolutely nothing is working. It's so frustrating. I have a Google pixel. Not sure what else to do! 40+ second video here too. ????

2

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Same. Or they upload upside down. This has been happening to me for over a month and nothing seems to really fix it. It's hurting my business but apparently there is no tech support for all of these billion dollar industries 

0