Accidentally switched from business to personal!
Solved/ClosedHelpiOS Posts 14705 Registration date Friday October 30, 2015 Status Moderator Last seen February 19, 2025 - Dec 7, 2022 at 05:03 PM
Hello,
Our business account was accidentally switched from a business account to a personal account. I can't seem to switch it back straight away. Does anyone know how long I have to wait until I can switch it back?
Bonus question, Will I get the insights for the time previous to the switch or will they start fresh?
Thanks in advance!
Macintosh / Chrome 105.0.0.0
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1 response
Dec 7, 2022 at 05:03 PM
Hi,
You can switch back to a personal account from a business account at anytime by going to your profile > Menu > Settings > Account > Switch to personal account. Your insights will be reset once you switch back to a personal account.
If you can't switch back to a personal account, try unlinking your Facebook page from your Instagram account. This help page will explain you how to proceed.
Good luck