Undetected Hard drive

Enyame Posts 1 Registration date Sunday April 30, 2023 Status Member Last seen April 30, 2023 - Apr 30, 2023 at 12:28 PM
HelpiOS Posts 14291 Registration date Friday October 30, 2015 Status Moderator Last seen April 12, 2024 - May 8, 2023 at 05:10 PM

My transcend external hard drive is not dectatable  even as the light is on. The drive was working perfectly until yesterday when it was not detected on the PC. 

Please how do I resolve this. I have plugged it in 3 different PCs but still not working.

Kindly help me. I have important documents on it

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1 response

HelpiOS Posts 14291 Registration date Friday October 30, 2015 Status Moderator Last seen April 12, 2024 1,891
May 8, 2023 at 05:10 PM

Hi,

Make sure the hard drive is connected and turned on.

Open Disk Management by pressing Windows + R and typing diskmgmt.msc. Right-click on the volume corresponding to your hard drive, then click Change Drive Letter and Paths. Select Add and assign a letter to your hard drive.

If the problem persists, search for Command Prompt and right-click on it to run it as administrator. Next, type the command chkdsk d: /f /r /x (replace d by the letter of your hard drive) and press Enter.


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