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WhatsApp Business Catalog Blocked

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Daniel - May 22, 2023 at 07:11 AM
HelpiOS Posts 14749 Registration date Friday October 30, 2015 Status Moderator Last seen March 16, 2025 - May 22, 2023 at 07:35 AM

Hello,

Why is My WhatsApp Business Catalog Saying Item can't be displayed??.. Please comment to assist me
Android / Chrome 80.0.3987.149

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Answer 1 / 1
HelpiOS Posts 14749 Registration date Friday October 30, 2015 Status Moderator Last seen March 16, 2025 1,869
May 22, 2023 at 07:35 AM

Hi,

Refer to WhatsApp's Commerce Policy to find out if your items comply. If they doesn't, that's why WhatsApp may have restricted you from accessing your business catalog.

If you think WhatsApp rejected one or more of your items by mistake, you can appeal the decision. Select the rejected item and choose Request another review.

If your appeal was also rejected, you can send them an email for another review. You can find the contact email as well as other info on the WhatsApp Help Center.

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