WhatsApp Business Catalog Blocked

Solved/Closed
Daniel - 22 May 2023 à 07:11
HelpiOS Posts 15568 Registration date Friday 30 October 2015 Status Moderator Last seen 30 June 2026 - 22 May 2023 à 07:35

Hello,

Why is My WhatsApp Business Catalog Saying Item can't be displayed??.. Please comment to assist me
Android / Chrome 80.0.3987.149

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1 response

HelpiOS Posts 15568 Registration date Friday 30 October 2015 Status Moderator Last seen 30 June 2026 1,880
22 May 2023 à 07:35

Hi,

Refer to WhatsApp's Commerce Policy to find out if your items comply. If they doesn't, that's why WhatsApp may have restricted you from accessing your business catalog.

If you think WhatsApp rejected one or more of your items by mistake, you can appeal the decision. Select the rejected item and choose Request another review.

If your appeal was also rejected, you can send them an email for another review. You can find the contact email as well as other info on the WhatsApp Help Center.