Facebook Hacked

AlShaw - Aug 30, 2023 at 08:47 AM
HelpiOS Posts 13890 Registration date Friday October 30, 2015 Status Moderator Last seen September 27, 2023 - Aug 30, 2023 at 01:44 PM

My wife's Facebook account has been hacked - there is no phone number associated with the account just her personal email address. We keep going on to Facebook to request a code but it does not come through to her email address - we have changed the password on her email and checked carefully that the email address is correct and it is. We have also checked the junk folder and nothing is in there. There does not seem any other way to recover the account - can anyone help as the Facebook loop of "request code" seems like Dante's seventh circle of hell

1 response

HelpiOS Posts 13890 Registration date Friday October 30, 2015 Status Moderator Last seen September 27, 2023 1,887
Aug 30, 2023 at 01:44 PM

Hi,

Did you try report your wife's account as hacked to Facebook by going to this recovery page? Here are also additional methods for account recovery.

Good luck


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