No music in the stories

Closed
Eleonora. - Sep 20, 2023 at 03:16 PM
Abhishek0025 Posts 33 Registration date Thursday September 14, 2023 Status Member Last seen February 25, 2024 - Sep 26, 2023 at 12:15 PM

Hello,

I’m having troubles with music in my stories for several days, it says “this song is not available” and I can't even put a song on mines because I can't find all the ones I'm looking for. I have already tried everything, deleting the app and installing it again, switching to a business profile, moreover I have two other business accounts and in the other two the music in the stories works perfectly, why does my account have this problem? 
I hope someone can help me with this ????


iPhone / Safari 17.0

Related:

2 responses

HelpiOS Posts 14515 Registration date Friday October 30, 2015 Status Moderator Last seen November 15, 2024 1,867
Sep 21, 2023 at 08:10 AM

Hi,

Are the other two accounts set to - or accessed from - a different region than the one you're using right now? If yes, it may be due to a restriction that doesn't allow the music to be used in that region...

You can try changing the region of your account or using a VPN to see if that helps.


0
Abhishek0025 Posts 33 Registration date Thursday September 14, 2023 Status Member Last seen February 25, 2024 1
Sep 26, 2023 at 12:15 PM

Update the Instagram app to the latest version and then try.


0