Previous Topic Next Topic

Update messenger chats on new iphone 16

Harveyshot - Dec 14, 2024 at 12:53 PM
 Harveyshot - Dec 14, 2024 at 04:46 PM

Hello, Messenger keeps wanting to update my chats so I click on it and then it wants a 6-digit code. I have no idea what that code is. So I click on the 'send a password/code to a trusted device but none are listed. I only use the desktop and the iphone 16. My old iphone 7 no longer works.

Any help will be appreciated.


Windows / Edge 131.0.0.0

Related:

2 responses

Answer 1 / 2
HelpiOS Posts 15073 Registration date Friday October 30, 2015 Status Moderator Last seen June 27, 2025 1,877
Dec 14, 2024 at 02:09 PM

Hi,

It seems that Messenger is asking you the code you created the first time when you set secure storage to encrypt your chats.

To restore your chats if you don't remember the code, select the option Use a one-time code instead in Messenger. Alternatively, see this page on how to reset the PIN or this other page for additional methods.

If you used your computer before you got the iPhone 16, it may be considered as "familiar" by Facebook, so recovery should be easier with it.
Answer 2 / 2
Harveyshot
Dec 14, 2024 at 04:46 PM

Ok, thanks. I’ll give them a try.

Similar discussions

Tentacle Locker 2 pool update.
sej1ni -
HelpiOS -

1 response