Messenger images failed to load

MysteriousSeagull57 Posts 1 Registration date Monday December 16, 2024 Status Member Last seen December 17, 2024 - Updated on Dec 19, 2024 at 05:35 PM
HelpiOS Posts 14581 Registration date Friday October 30, 2015 Status Moderator Last seen December 19, 2024 - Dec 19, 2024 at 05:32 PM

Hi,

How to fix this issue?

"No media

Photos and videos you exchange with this group will appear here.

Images failed to load"

Thanks for your help!

1 response

HelpiOS Posts 14581 Registration date Friday October 30, 2015 Status Moderator Last seen December 19, 2024 1,881
Dec 19, 2024 at 05:32 PM

Hi,

Here are some suggestions:

  • Make sure your phone's storage space is sufficient
  • Restart your phone
  • Try using a different network connection
  • Uninstall and reinstall Messenger

If the issue persists, try with the Messenger website to see if it can load media there. Otherwise, you should report the issue to Messenger.


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