Computer screen boots to a black logon screen

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gu - Jul 5, 2009 at 08:52 PM
afsgun Posts 275 Registration date Wednesday May 13, 2009 Status Member Last seen September 6, 2009 - Jul 6, 2009 at 04:20 AM
Hello Everyone,

When I first start my computer the dell logo pops up and the loading bar comes on but after it is jthere is ust a black screen but my mouse is still there and working. It seems like every thing is working fine cause I can turn all my buttons on and off(like the caps, and built in wireless thing). I also tryed to log in trhough safe mode but still the same thing, help please

thx

(I have a dell inspirion 9400, I had it for quite sometime, this has never happened before, with a vista bussiness op, and....well....is there anything else I also need to say?)
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1 response

afsgun Posts 275 Registration date Wednesday May 13, 2009 Status Member Last seen September 6, 2009 38
Jul 6, 2009 at 04:20 AM
hi,

this seems to be a graphics issue.

try to remove the battery, press and hold the power button for 20 seconds, put back the battery and then restart the computer.

hope this solves your problem.
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