Computer screen boots to a black logon screen

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Wednesday May 13, 2009
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Hello Everyone,

When I first start my computer the dell logo pops up and the loading bar comes on but after it is jthere is ust a black screen but my mouse is still there and working. It seems like every thing is working fine cause I can turn all my buttons on and off(like the caps, and built in wireless thing). I also tryed to log in trhough safe mode but still the same thing, help please

thx

(I have a dell inspirion 9400, I had it for quite sometime, this has never happened before, with a vista bussiness op, and....well....is there anything else I also need to say?)

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Posts
275
Registration date
Wednesday May 13, 2009
Status
Member
Last seen
September 6, 2009
38
hi,

this seems to be a graphics issue.

try to remove the battery, press and hold the power button for 20 seconds, put back the battery and then restart the computer.

hope this solves your problem.