Problem regarding hanging of dell laptop

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Hello,
hey i have bought new dell studio 15 laptop .
today i was trying to burn a cd but my laptop suddenly hanged and its not starting now
it is only showing black screen
wat to do now??
please help me!!!!!!!!!!!!

1 reply


Hye there,

If you can access safe mode when starting up the laptop,

Just do a system restore,

If you can't there must be a problem inside the laptop!

If you still have warranty just take it to be repaired

THanks