Computer lock-up while running Malwarebites

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Frank - Aug 8, 2009 at 04:42 PM
sharpman Posts 1021 Registration date Saturday May 23, 2009 Status Contributor Last seen October 20, 2010 - Sep 1, 2009 at 09:19 AM
Hello,
I am running Windows XP SP3 Home with Norton 2009. I downloaded the free version, 1.4, of Malwarebites. I ran a quick scan that worked fine with no security problem reported. A few days later, I decided to run a complete scan. I just started the scan and went outside to work for about two hours. When I came back there was a blank white page where Malwarebites had been. I couldn't start any other program. I could not get rid of the white page by pressing ESC, clicking the X, pressing CTRL, Delete and trying to end the program, or shutting the computer down in the normal fasion. Finally, I pressed the Off button. It shut down and everything seems to be normal, I hope. My power management is set to shut down the hard drive after 45 minutes, but it to never hibernate. I ran a quick scan and it executed okay.
I wondering if I should uninstall this program and forget about buying the newer version.
Thanks in advance for you ideas.

1 reply

sharpman Posts 1021 Registration date Saturday May 23, 2009 Status Contributor Last seen October 20, 2010 183
Sep 1, 2009 at 09:19 AM
you've answered your question already.... from what you are saying this clearly doesn't do what it says on the tin....

i would invest in one of the reputable internet security software. i see you have norton 2009. if you are happy with Norton I would go one step further and get Norton Internet Security.
Have a read here on its abilities etc
https://fr.norton.com/

or have a look here for Kaspersky -
http://www.kaspersky.co.uk/kaspersky_internet_security
( I use this, and have done for last couple of years. and, touch wood have not had any issues)

Mcafee internet security
https://home.mcafee.com/store/packagedetail.aspx?pkgid=273

Eset offering
http://www.eset.com/smartsecurity/

Bitdefender Total security
https://www.bitdefender.co.uk/solutions/total-security.html

and look here for reviews on the top ten offerings
https://www.toptenreviews.com/best-internet-security-suites-software

all of the internet security solutions have antivirus as standard.

I know it's a pity that you've probably only just got the norton 2009 AV recently.

but, what price to pay to protect ourselves from the scum that invade our property.
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