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Problem with trojan virus

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abc87 - Aug 12, 2009 at 03:39 PM
 naina - Aug 13, 2009 at 08:00 AM
Hello,
i have installed two anti virus software on my system. one is Mcafee and another is symantec. Now, there is a trojan virus in application data of symantec antivirus folder. I tried deleting it but doesn't work. i tried uninstalling symantec but system gets hung. Now, my internet explorer,real player and windows media player also get hung as soon as i open it. i tried scanning with Mc afee and cleaning it but system gets hung again. is there any solution to this or should i reload my OS? I use windows XP. please help me..

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Answer 1 / 1
naina
Aug 13, 2009 at 08:00 AM
hey u need to format ur pc again .. i suggest u 1 thng dnt install 2 antivirus softwares togther this will hang ur pc n lead to have sme viruses so ,, u need to format ur pc or install os again this ll solve ur prob

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