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DISABLED SONS LAPTOP SHUT DOWN TODAY

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HK'S MAMA - Aug 25, 2009 at 01:59 PM
sharpman Posts 1021 Registration date Saturday May 23, 2009 Status Contributor Last seen October 20, 2010 - Aug 25, 2009 at 05:07 PM
Hello,

My eight year old son is disabled and his laptop is his what he uses with his therapist for his schooling.
It is an HP Compaq 6820s we saved like crazy to be abler to buy him a laptop. It is only 1 1/2 years old.
Well it shut down on him today right in the middle of lessons. It's never done that before. I've attempted to follow your instructions but with no luck. Could it be the battery or power cord and if so how would I know?

Please respond

Graciously,
HK'S Mama
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sharpman Posts 1021 Registration date Saturday May 23, 2009 Status Contributor Last seen October 20, 2010 183
Aug 25, 2009 at 05:07 PM
have a read here. see if this helps

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c00372703&lang=en&cc=us&taskId=101&contentType=SupportFAQ&prodSeriesId=3442856&prodTypeId=321957
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