Cant surf on internet

druppy - Sep 2, 2009 at 03:17 PM
 druppy - Sep 3, 2009 at 12:09 PM
i got windows vista laptop i got internet cus my frends are using it, but only mah computer does not work , it shows as if its connect it but i open firefox or explorer but it doesnt open nor even google, nothing at all ; and i have no idea whats goin on whith it ;could u help me
thnks in advance ....;

6 responses

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Sep 2, 2009 at 03:21 PM
Hello can you give a little more information?

1. to what do you connect?
2. if it is a lan network, is there an internet connection available?
3. do you use a cable or wireless connection
i have wireless LAN network and a zyxel router but is only my conputer that it doesnt work
sharpman Posts 1021 Registration date Saturday May 23, 2009 Status Contributor Last seen October 20, 2010 183
Sep 2, 2009 at 07:32 PM
is your laptop connected wirelessly?
has it ever connected on that network?
no, it hasnt been connected to that wifi before but ive connected now , just that in the browser it dosent open anithing

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sharpman Posts 1021 Registration date Saturday May 23, 2009 Status Contributor Last seen October 20, 2010 183
Sep 3, 2009 at 08:33 AM
ok, go to your friends pc do this
(start/run/cmd enter)
(windows key and R together will also bring up the run box, just type cmd and press enter/return)

type ipconfig ,
press enter

this will display something similar to this
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

D:\Documents and Settings\Dave>ipconfig

Windows IP Configuration

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . :
Subnet Mask . . . . . . . . . . . :
Default Gateway . . . . . . . . . :

D:\Documents and Settings\Dave>

go to your pc and type ipconfig in the dos window.
compare details with your friends pc.

if they are similar, in that the subnet mask and default gateway are the same and the ip address is almost the same except for last digit, try this command

ping (where the fill in his ip address.)
it should come back with a result with 0% loss
then try pinging the default gateway the same way.

if you get 0% response on both pings then you need to reset your lan.

Shut down all computers
power off your router, and modem.

wait 30 seconds or so, power up your modem .....wait ....wait 30 seconds or so for your modem to go thru its self test etc. when all the lights are on, that should be on, go to your friends computer and boot up, once booted test internet connection.

if ok, boot your computer up, test internet connection.

If your ip details are different in the dos windo than your friends,

you will need to set your wireless card details to the same except for the end set of digits on the ip address.

so for example, if your friends details were as follows

ip address
subnet mask
default gateway

then you need to change your ip details to

ip address
subnet mask
default gateway

then apply settings.

test connection.

go thru the process as previously stated to test connections to the default gateway and your friends computer.
Ping both ip addresses from dos window.

if pings are ok, then you will need to do the LAN shut down startup procedure as stated above.

if all that fails, then get back to us and we'll have another think.

hope it helps.
hey , man i ve done thtat beforebut it didnt work but , tanks for everthing reli , its woking now but another fella did other things to fix it and its working ok the internet now
thnaks al lot man