Opening a file in start menu

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jos - Sep 13, 2009 at 12:55 AM
closeup22 Posts 8923 Registration date Friday May 15, 2009 Status Member Last seen October 7, 2010 - Sep 13, 2009 at 05:27 AM
Hello,
hi sir,
when i try to open a file in the start menu ,every time it asks (open with)option,,even if it is run command or notepad ...and also when i try to install softwares i am facing the same problem......and the in the start menu i am not getting the icons of the programs.
please help me to solve this problem,as soon as possible
thank u
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1 response

closeup22 Posts 8923 Registration date Friday May 15, 2009 Status Member Last seen October 7, 2010 2,099
Sep 13, 2009 at 05:27 AM
hi there,

your pc has been infected by a virus

to remove it please follow these few steps:

open the registry press windows key+r

then type regedit

go to HKEY_CURRENT_USER\ Software\Microsoft\ Windows\CurrentVersion \Explorer\MountPoints2

right click mountpoints2 , select permission

click advance,uncheck inherit from parent the permission entries

that apply to child objects.Include these with entries explicity

Click remove Yes

Thanks