Black screen

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motorhead446 Posts 1 Registration date Sunday September 20, 2009 Status Member Last seen September 21, 2009 - Sep 21, 2009 at 12:59 AM
closeup22 Posts 8923 Registration date Friday May 15, 2009 Status Member Last seen October 7, 2010 - Sep 21, 2009 at 01:59 AM
Hello,
I turn on my system and it says f2 or f12 so then I click on one and it goes black,click on the other and same thing happens.I can click on ctrl,delete,alt and I get a Grey screen that gives me things like computer security. I was able to test it and it says error 0f00:133d. That I need to reload my root disk.I don't have a root disk. How can I back date to another date to fix what ever this is. I did just install Kaspersky about 1 month ago but I haven't had any problems, till yesterday. If I was to re-install windows XP would I loose my photos and stuff? Would it fix the problem? I cant see anything on the screen to even go to Windows or start or anything just those 2 pages. Any advice sure would appreciate it.

1 response

closeup22 Posts 8923 Registration date Friday May 15, 2009 Status Member Last seen October 7, 2010 2,100
Sep 21, 2009 at 01:59 AM
hi there,

if you re install windows then definitely you

will loose all your data

but it can be recovered by software

but for the facing issue you must make a system repair

use the link below and follow the instructions:

https://ccm.net/faq/3052-windows-xp-support-backup-recovery-repair

Thanks
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