I need my computer back to factory settings

Closed
Ny - Oct 19, 2009 at 11:29 AM
dancedhall Posts 3056 Registration date Wednesday May 13, 2009 Status Member Last seen March 12, 2010 - Oct 19, 2009 at 12:00 PM
Hello,

I have a Dell Latitude d531. I got it from my college and it is mine. They said I had to repair it myself. I can't do anything. I can surf the web, open up a cd to run something. I need to set it back to factory settings. I can't open up desktop programs. I tried to run a virus scan and it won't work. I don't have the funds to go and get it repaired. Any suggestions would be greatly appreciated. It won't even let me do a factory restore the normal way. PLEASE HELP ME. Thanks so much.

1 response

dancedhall Posts 3056 Registration date Wednesday May 13, 2009 Status Member Last seen March 12, 2010 656
Oct 19, 2009 at 12:00 PM
hi there ,

do you have windows installation cd?

you can also try pressing ctrl key +F11

and hold its fr recovery

this will work if you have a recovery partition on the laptop

Thanks
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