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Virus

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Amy - Nov 13, 2009 at 09:48 PM
closeup22 Posts 8922 Registration date Friday May 15, 2009 Status Member Last seen October 7, 2010 - Nov 14, 2009 at 07:12 AM
Hello,
I have a virus on my computer and when I look it up on the internet everything says to download antivirus programs like malware. However, when I try to download my computer freezes in mid download. I did spybot and Norton, they are not finding any problems but my computer is definitely having issues. Internet explorer keeps shutting down and I am getting a lot of popups that I did not click on.

Please let me know what to try,
Thanks
Amy

1 response

Answer 1 / 1
closeup22 Posts 8922 Registration date Friday May 15, 2009 Status Member Last seen October 7, 2010 2,099
Nov 14, 2009 at 07:12 AM
hi there,

in this case i will advise you to make a system restore

follow these steps:

press Start,>

All Programs>

Accessories, System Tools>

System Restore Open it and then select a date when you we not infected

then press next Let the process to be done Restart your machine normally

This will solve the problem Thanks

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