Sims threes freezes my pc [Closed]

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I have sims three and it has been working fine untill i downloaded the updated for the game then once it had finished i clicked on the sims three icon on my pc then my whole computer froze. Ctrl Alt Delete would'nt work i had to turn my pc off at the mains and try again. My pc works fine untill i click on the sims three icon. What should i do ?

1 reply

Dear Cati,

Please consider checking whether the system requirements of the game

is met. Please go through the below steps to confirm it:

Check Compatibility Of a Game Online

Thank you.