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Can not get past my user name and pw screen

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Rhonda - Dec 10, 2009 at 05:55 AM
dancedhall Posts 3056 Registration date Wednesday May 13, 2009 Status Member Last seen March 12, 2010 - Dec 10, 2009 at 10:08 AM
Hello,

I have a dell inspirion from aarons and I set up a user account under my name Rhonda and it is set as an administrator account. I forgot the password to Rhonda and I have no option to log off user to get to the administrator or guest account. I know the password for the administrator account named administrator but I can not get past the first screen that says Rhonda and is asking for a password. I can not seem to bring up an option to start in safe mode either. Reformatting is out of the question becuase I have too much infor on the pc. Can anyone help me please?

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Answer 1 / 1
dancedhall Posts 3056 Registration date Wednesday May 13, 2009 Status Member Last seen March 12, 2010 656
Dec 10, 2009 at 10:08 AM
hi there,

after startup on the login screen

press ctrl alt del X 2

then type administrator as username

and the password

and once logged

go to control panel>user account and change the password for other accounts

Thanks
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