SD card won't work in my new phone Closed

Question

Hello,
i got a phone and an micro SD. memorycard chip. i put the chip in my phone and plugged my phone into the computer, and added all the songs videos pictures i wanted, i unpluggged my phone and went to see if they songs were there but they weren't and i don't understand why. i ahve tried again and again and the files always say they are on but are not!  why ??? any help ???

LouisSteph · Answer

Dear Sir, 

Please have the SD card formatted by the use of the phone 

itself and copy back the songs on it to see if they appear. 

Also check whether the files are in the right format. 

Thank you.

SD card won't work in my new phone

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