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Virus Issues

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Sam - Dec 26, 2009 at 05:48 AM
 tom - Dec 26, 2009 at 06:47 AM
Hello,
I am going to start by saying I know nothing about computers, and I stumbled on this site by accident, so please be gentle with your wording in response.
About a week ago i was using my computer and it started running quite slowly, and by the end of the hour I was getting pop-ups telling me that my computer was infected with spyware and multiple trojans. I had symantic at the time, and it was telling my that it had taken care of the issue (hacktool, I believe it was called, but I may be mistaken about that). So I tried to continue with my browsing, but it was running too slow so I re-started. When everything was done loading my background screen had changed to a big sign that said you have been infected with spyware, system has been disabled, don't use your computer blah blah blah. So I ran a scan with symantic which said I was clear. In the next week I have gone through that situation over and over and over, running scans, my computer saying it was clear, then getting messages that I am infected. I finally asked and IT person at walmart (yes, I know, but their advice is free compared to say geek squad) and they said that the virus protection had probably run out, shich is why it was saying there was nothing there. So I bought McAfee, but not I can pull up and internet browser. I can connect to local wireless networks, but if i try to browse I just get a blank page. Please someone help!

2 replies

Answer 1 / 2
tom
Dec 26, 2009 at 06:46 AM
Sam,I think the the problem is arises because of either you download any updates from microsoft website or your automatic updates is turn on.Whenever you connect to the Internet it automatically download the updates
and once the microsoft system identifies your OS is an invalid copy(you installed from a pirated copy) they sent virus to your computer.the permanent solution for this problem is first you should install an udated antivirus and find all the virus programs from your computer and delete them.after that,format your computer and you will be get rid of the problem
NOTE:make sure you delete all your virus infected files using anti virus (however the file is important ). unless after formating it will start catching your new os files.
AS YOU SAY YOU HAVE SLOWDOWN PROBLEMS READ THIS http://digitdiary.blogspot.com/search/label/Reduce%20pc%20startup%20time
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Answer 2 / 2
tom
Dec 26, 2009 at 06:47 AM
Sam,I think the the problem is arises because of either you download any updates from microsoft website or your automatic updates is turn on.Whenever you connect to the Internet it automatically download the updates
and once the microsoft system identifies your OS is an invalid copy(you installed from a pirated copy) they sent virus to your computer.the permanent solution for this problem is first you should install an udated antivirus and find all the virus programs from your computer and delete them.after that,format your computer and you will be get rid of the problem
NOTE:make sure you delete all your virus infected files using anti virus (however the file is important ). unless after formating it will start catching your new os files.
AS YOU SAY YOU HAVE SLOWDOWN PROBLEMS READ THIS http://digitdiary.blogspot.com/2009/12/how-to-turn-off-pc-quickly.html
0