dvd/cd-rom not working or showing upClosed

Question

Hello,
my name is josh  and the drive for my cd/dvds says is corrupt and wont work and i tried deleting the upper filters and lower filters but when i click delete 
an error pops up saying unable to delete all specified values. any help?

ash_perez01 · Answer

Dear Josh, 

Please have the solution provided below:

https://support.microsoft.com/en-us/help/314060/your-cd-or-dvd-drive-is-not-recognized-by-windows-or-other-programs

Thanks in advance.

Dev · Answer

Just delete the upper lower filter key from registry.

The address is --->
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318} 

Then go to the device manager and uninstall the cd/dvd drive if the showing the yellow exclamation mark with them. and then restart the computer. 

It will definetly work. 

Manish Dev

Dvd/cd-rom not working or showing up

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