Mp4 internal memory problem

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i cant format the internal memory of mp4 player. i bought from cdr-king, it has 4GB capacity. i think it has a virus because some of the song won't play and it continues to corrupt other songs, i tried to delete them but they just keep coming back with 0KB.. what should i do? how can i format it? please help me..

1 reply

hi there,

i will recommend you to use hp disk format tool

to format the player

is available from link below: