Headphone problem

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Hi! My name is Marisse Hart,and my computer headphones aren't working.I can't hear music from the speakers nor the headphones.They both work but no sound comes out.How do I deal with this problem??

1 reply


Hi there,

Possible reasons:

-plugged in wrong port,
-driver has been removed,
-volume has been lowered/muted.

Remove and plug the jack in correct port,check for the driver in devc manage abd if missing reinstall it,or go to control panel,sound & hardware>open mixer and unmute or raise levels.

More information is given on link below from Faq:

https://ccm.net/faq/308-no-sound-or-audio-on-windows

Thanks