Can't open hotmail in Firefox Solved/Closed

Question

HI,
I can't open Hotmail in firefox 3.01.  I have been trying all the web advice for a couple of months. I have entered hotmail and all the possibilities (i.e.: https://login.live.com) in Exceptions: Allow in for cookies, pop-ups etc.
I have also tried to reset the vendor. no luck.  Any Suggestions?  thanks

Nancy · Accepted Answer

I had the same problems for one week. I cleaned history, remove all cookies and it works.

jorien · Answer

I had the same problem, and downloaded Mozilla Firefox once again, after installation the problem was solved!

Maybe worth a try...

Good luck

Ron · Answer

In Firefox, go to Tools, Options, Cookies, Exceptions.  There's a chance the site you're trying to connect to is listed in this list, in other words, this is the BLOCKED list. Make it an exception and you'll be good to go.
   However, imho, you should drop Hotmail anyway and go with Yahoo mail. It seems like Hotmail allows too many porn sites to get thru to your inbox.

Anna · Answer

Hi

I've tried several of the suggestions on here but nothing seems to work. I've tried uninstalling and re-installing Firefox but that didnt work. And Ive tried allowing it in my cookies/settings and that doesnt work. And I've tried allowing it with my Anti-virus/security settings but nothing seems to work! 

I'm thinking I might just have to change to a different email provider!

Greatman · Answer

I had faced the same problem. Use Hotmail feedback, but has no reply. 
1 trick I found - if the mail still not open after u click, click on other such as Deleted or Sent on left pane.

DarkSideUser · Answer

Have you tried emptying the cache and dumping the cookies?

fixer · Answer

just uninstall the program and install it back again it should do the trick..

jo · Answer

if you have ad block you must disable it on windows.live.com. Worked perfect!

tubster · Answer

I've figured a better way that is permanent.  Go to tools/options/contents/enable java script-advanced/check off disable or replace context menu.  :)  Have a great day, guys.

helpuynot · Answer

hi,
you should update you version of Firefox.
clear your cookies as well and enable javascript.
this should fix the problem.

Doomed · Answer

This is another one of those MS things.
Firefox has resolved this issue ages ago (google chrome had a similar problem upon release of not allowing you to write an email once logged in)

What annoys me is I cannot get Firefox to remember my password or hotmail accounts like Internet explorer
but I'm guessing this is also Microsofts doing.
(it will only remember the last used account and still not the password)

Jo · Answer

It can't be a virus such as  a trojan horse Generic PWS.y!h or still Generic Downloader.x!bd or still Generic Dropper!m. Recently, few weeks ago, I don't know how, I was infested by those virus. I haven't no peer to peer software, etc... Even the last version of the Malicious Software Removal Tool (May 2009) did not detect such virus and even if I've applied fix and updates. Same thing with Ad-Aware (The lastest version). The fact is I cannot open any hotmail message from IE or even Firefox. I got only "javascript;" at the status bar.

ex of infected directories and files:
C:\DOCUMENTS AND SETTINGS\YOUR_USER\PROTECT.DLL
c:\Documents and Settings\your_user\protect.dll
c:\Documents and Settings\your_user\Menu Démarrer\Programmes\Démarrage\ChkDisk.dll
C:\SYSTEM VOLUME INFORMATION\_RESTORE{BA43CCBC-EA1C-4214-959D-93973F9258E8}\RP390\A0049899.DLL
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\crypt    Downloader-BAR
C:\WINDOWS\TEMP\WPV201239013964.EXE
c:\WINDOWS\Temp\wpv201239013964.exe  

The virus infected all accounts in the computer - 

See MacAfee :
http://vil.nai.com/vil/content/v_155773.htm
https://www.mcafee.com/enterprise/en-us/threat-center.html
https://www.broadcom.com/

Finally, I killed the virus by running Norton antivirus.

Regards,

J.

Hotmail Hater · Answer

I had problem opening the hotmail web page, tried everything and this finally worked. I have been doing this to everyone's computer that had this problem and it had worked great.

Go to tools/options/contents/enable java script-advanced/check off disable or replace context menu.

graciecr · Answer

all of you that suggested the following:
Go to tools/options/contents/enable java script-advanced/check off disable or replace context menu

works perfectly now.....thanks

Bill · Answer

I could get at my mail in firefox but nothing would open.  I increased my offline storage from 50 to 75.. Get to it by using tools, options, advanced.  This worked for me.

R33 · Answer

i just got my hotmail to work properly using firefox. before I couldn't open any of the emails but I went to TOOLS then CLEAR RECENT HISTORY and it started working.

it worked, lol · Answer

Easy fix
1. Enter your password and press enter. 
(A page were you can't look at your e-mail appears. Look at the address-bar.)
2. Remove everything before and after mail.live.com and press enter.
(it also worked to remove everything after mail.live.com)

sn107w.snt107 looked strange and mail.live.com was what I recognized... so I removed everything else. 
and it worked, lol.

junkspywarehidinginfirefoxandhotmail · Answer

Problem solved in 3 easy steps! 

1.The main problem is GREED itself. Hotmail wants You to allow ALL third party cookies in order to use hotmail so they can get paid big bucks for You being forced to read their ads. So an easy, (but very stipid) fix is to allow all third party cookies. Then You WILL get tons of spam and phony emails, guaranteed!!  The best fix of all is opening a yahoo email account. Yahoo doesn't suffer from this greed problem hotmail has created for itself. If You are smart You WILL STOP USING HOTMAIL! 

2.Next step is getting rid of firefox. It's crap, plain and simply. It's dangerous open software that any hacker can easily do pretty much anything to. If You are smart You will STOP USING FIREFOX! 

3.Get smart! Keep your computer and your info SAFE! Do NOT use hotmail or firefox and You won't have these greed problems. Think about this: Do You want one company having all your info, or would You rather have hundreds and even thousands of companies having all your info simply by using one "brand" of email? Allowing 3rd party cookies only invites EVERY advertising company hooked up with hotmail into your computer! But if You only allow hotmail cookies then only hotmail gets ALL your info. Since it is impossible to log-on to hotmail without allowing ALL 3rd party cookies using firefox it tells me that both hotmail and firefox collects and sells every bit of your info they can. If You log-on to hotmail using IE You do NOT have to allow ALL 3rd party cookies, You do NOT have to allow ANY 3rd party cookies. That simply says IE is NOT collecting and selling every bit of your info they can.

And to all the morons that simply download ANY Windows mail program, guess what.....You are now downloading every email sent to You directly onto your computer, along with every virus and trojan that all get blocked by using a server based email, like Yahoo. I'd rather have yahoo servers get infected rather than my own computer, but to each his own. If You really enjoy dealing with viruses and trojans go ahead and download ANY windows email program and there You go, have fun! Just don't send me any of your super infected emails from your super infected computer. 

 Get smart people!!! Delete hotmail!! Delete firefox!!! DUUUUUUUUHHHHHHHHH!!!

tim · Answer

i had this problem after a java and firefox update. I deleted all my cookies, history etc and hotmail worked again

justacarpenter · Answer

I have spent all morning trying to follow all your advice in trying to get hotmail to open in firefox.  I could open hotmail in IE but when I went to log on in Firefox the sign on page was just blank even though it said done.  I followed all your suggestions, deleted cache, uninstalled and reinstalled firefox, changed extensions, disabled ad blocker, blah, blah, blah.  I not a computer person at all so I don't even really understand what I was doing even.

In the end I accidentally stumbled on the solution.  I went to control panel, opened network and internet connections, clicked change or set up internet connections, clicked on program tabs, and under email dropdown arrow chose windows live instead of outlook, clicked ok and then waalaa.  Hotmail works fine in firefox now.

Don't know why.  Just know it worked.

Hopefully this will save someone four hours.

J Cakes · Answer

YAY!!!! I LOVE YOU PEOPLE & HATE explorer!! Glad to be back on FF!! :o)

Annoyed · Answer

My emails would not open either.  After trying ALL of the suggestions above, I finally pinned the culprit to all the extra add-ons that firefox has been installing.  Super annoying.  

In the menu bar for firefox, there is an option to restart in safe mode, disabling all add-ons.  That fixed my problem.  I can open emails again.

onetimeposter · Answer

In the last 2 days I've only been able to go to the inbox page, but can't change folders, open mail, etc. 
I have the Ghostery add on - it was blocking Microsoft Atlas.   
"Microsoft Advertising operates: AdECN, Atlas ProfitBuilder, Microsoft adCenter Conversion, Microsoft Analytics, Microsoft Atlas, Microsoft Notice, MSN Ads" 
Privacy Policy: 
http://privacy.microsoft.com/en-us/AdDisplay.mspx 

"Data Collected: 
Anonymous (Ad Views, Browser Information, Cookie Data , Date/Time, Demographic Data, Hardware/Software Type, Interaction Data , Page Views , Serving Domains) 
Pseudonymous (IP Address (EU PII), Search History, Clickstream Data) 

Data Sharing: 
Anonymous data is shared with 3rd parties. 

Data Retention: 
Undisclosed" 

As soon as I whitelisted Ghostery I could use live once again.  Pfft M$ forcing their will once again.
Note that Adblock Plus and all other protective functions are enabled.

Can't open hotmail in Firefox

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