Installing new software but no output

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dunners92 Posts 1 Registration date Friday February 19, 2010 Status Member Last seen February 19, 2010 - Feb 19, 2010 at 02:47 PM
xpcman Posts 19532 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Feb 20, 2010 at 10:04 PM
Hello,

i installed a new 1GB stick of ram into my computer i was told on the crucial website that my computer could have upto 2GB it currently has 256mb

the graphics card is quite close to the screen and when you open the clips for the ram it touches the graphics card

when i put it in and do the clips up and i go to turn it on the computer powers up but nothing comes up on then screen

help please !

1 reply

xpcman Posts 19532 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,835
Feb 20, 2010 at 10:04 PM
First remove the new memory chips and restart the computer. You need to unplug the computer before removing the chips because some computers still have power applied to the memory when they are simply turned off. If that doesn't fix things - again unplug the PC and remove the video card and reinsert it. You may need to press a tab to unlock the card from its socket.

Good Luck
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