Hotmail won't open PowerPoint files

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TheRealY - Feb 24, 2010 at 11:30 AM
rizvisa1 Posts 4478 Registration date Thursday January 28, 2010 Status Contributor Last seen May 5, 2022 - Feb 24, 2010 at 02:35 PM
Hello,

My mom has been having trouble opening PowerPoint attachments she receives through Hotmail. She has to save the PP file to the computer in order to open it. She only has PP Viewer 07, could this be the problem? Since the computer in question is a netbook I decided not to install PP. Any help will be appreciated. Thanks!
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rizvisa1 Posts 4478 Registration date Thursday January 28, 2010 Status Contributor Last seen May 5, 2022 766
Feb 24, 2010 at 02:35 PM
viewer is supposed to open the file. Could file be the corrupt (during upload or download). See if you can download on a pc with PP installed and open it. Also is there any error message you get ?
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