How do I delete a file that doesn't show?
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Bridgey
-
Feb 25, 2010 at 01:15 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Feb 25, 2010 at 04:01 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Feb 25, 2010 at 04:01 PM
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1 response
Ambucias
Posts
47310
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
February 15, 2023
11,162
Feb 25, 2010 at 04:01 PM
Feb 25, 2010 at 04:01 PM
Hello Bridgey,
Normally Malwarebyte will detect and crush any malware; however in the case of the rogue trojan coming from Vista Anti-virus 2010 certain procedures must be followed.
The trojan in question is self-protective, it will detect any other antivirus programme and prevent it from doing its job. Hence, you must first end the malware processes and then "fool" it while you clean your computer.
Contrary to your title, it is not one file but many.
Here is how:
This very efficient solution was provided by xpcman one of our moderators and security expert, so it has to work
We must first end the security tool process:
1. Download Process Explorer and save it in C:\ folder.
Download link: http://live.sysinternals.com/procexp.exe
2. Rename procexp.exe to explorer.exe and double-click to run it.
3. Select Security Tool process from the list. Should be 4946550101.exe or similar and press "Delete" button to end the process.
4. Close Process Explorer.
5. In case it got corrupted, please delete the Malwarebyte application you have.
6. Re download MalwareBytes anti-malware:
https://ccm.net/downloads/security-and-maintenance/4621-malwarebytes-anti-malware/
7. Rename mbam-setup.exe to explorer.exe and double-click to run it. Install, update and run MalwareBytes anti-malware. Then perform full computer scan and remove all found infections.
I am anxious to hear from you as we in this forum love to hear success stories.
Best regards
Normally Malwarebyte will detect and crush any malware; however in the case of the rogue trojan coming from Vista Anti-virus 2010 certain procedures must be followed.
The trojan in question is self-protective, it will detect any other antivirus programme and prevent it from doing its job. Hence, you must first end the malware processes and then "fool" it while you clean your computer.
Contrary to your title, it is not one file but many.
Here is how:
This very efficient solution was provided by xpcman one of our moderators and security expert, so it has to work
We must first end the security tool process:
1. Download Process Explorer and save it in C:\ folder.
Download link: http://live.sysinternals.com/procexp.exe
2. Rename procexp.exe to explorer.exe and double-click to run it.
3. Select Security Tool process from the list. Should be 4946550101.exe or similar and press "Delete" button to end the process.
4. Close Process Explorer.
5. In case it got corrupted, please delete the Malwarebyte application you have.
6. Re download MalwareBytes anti-malware:
https://ccm.net/downloads/security-and-maintenance/4621-malwarebytes-anti-malware/
7. Rename mbam-setup.exe to explorer.exe and double-click to run it. Install, update and run MalwareBytes anti-malware. Then perform full computer scan and remove all found infections.
I am anxious to hear from you as we in this forum love to hear success stories.
Best regards
