Black screen display of HP pavilion n5270

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tricia - Mar 5, 2010 at 06:02 AM
Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 - Mar 5, 2010 at 07:14 AM
Hello,
I have an HP laptop computer model pavilion n5270. when I turn it on the screen appears to be black but the system is still functioning. what will I do?

1 reply

Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,252
Mar 5, 2010 at 07:14 AM
Hello Tricia,

The sources of the problem can be numerous.

First, although if you have a black screen can you open the task manager? (alt+ctrl+del) If you can, at least we will know it is not a video card problem.

You also may the victim of a virus, but that is to be seen later.

You may need to insert your XP disk, reboot your system and choose the repair option.

If none of the above work, you may have a hardware problem: motherboard, video card

Should you need further assistance, please come back.

Best regards
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