Trogen infected lap top Closed

Question

Hello,
Please help, my sister has a Toshiba model No PTM50E 012013, which has XP installed, The lap top has numerous Trogen's on it and I need to restore factory setting and instal Norton.
Can someone help me and explain how to get to the restore factory setting 
Thanks
Huw

ash_perez01 · Answer

Dear Sir,

Please get the laptop restored through the below instructions that have been provided by Kioskea FAQ team and also you could download a trojan remover for removing those trojans. Please click here for downloading it.

https://ccm.net/faq/

Thank you.

Trogen infected lap top

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